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Motivational keynote speaker Marian York conducts keynote presentations and seminars for leadership, corporate team building, professional development, women’s issues and change management.
We're using our WORDpower™ every minute of every day. The key is to use it consciously. – Marian York
Your talk touched and lifted the hearts and minds of everyone at the conference. You empowered, educated and motivated. Both you and WORDpower really made a difference. Thank you.
– National Assistance League
Marian’s book "The Loving Dictionary" is now available! A great gift for Employee Recognition. Order it here..
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![]() Keynote Presentations with a Refreshing Spin
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Benefits Include How To: | |
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Communicate accurately for what you want |
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Stay focused on successful results |
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Fast track problems into solutions |
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Convert cynicism into enthusiasm |
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Lead with excellence and credibility |
Of Particular Benefit To | |
Managers • Sales Professionals • Administrators • Business Owners • Supervisors • Customer Service Reps • Software Designers • Communications Specialists • Media • Military | |
Many women are still finding their voice and seeking the words that are right for them to fully express their talents, intelligence and power. Your words are your ambassadors. They open or shut doors as they tell others how to treat you and what to believe about your business. In this riveting and empowering program, women will learn to be master communicators: to speak proactively and to listen empathetically in ways that command respect and trust. It’s not how much you say: it’s how you say it!
Benefits Include How To: | |
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Lead with excellence and credibility |
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Use the power of silence to make a point |
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Diffuse negativity with empathetic listening |
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Economize words and maximize impact |
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Say “no” with grace and win respect |
Of Particular Benefit To | |
Managers • Business Owners • Sales professionals • Health Care Professionals • Directors of Associations • Supervisors • Administrative Personnel | |
How can I join? How can I help? Two questions every association would love to hear. While advertising and technology are indispensable tools, the most powerful tool we have for building and maintaining strong and healthy associations is word-of-mouth. In this exciting, entertaining and eye-opening program, discover how to apply the science of your words to build dynamic and successful associations that attract members and volunteers one conversation at a time!
Benefits Include How To: | |
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Communicate with clarity and magnetism |
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Save precious time, energy and resources |
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Use the power of silence to make a point |
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Fast-track problems into creative solutions |
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Stop talking and start listening with understanding |
Of Particular Benefit To | |
All Association Executives • Directors • Members • Staff and Volunteers | |
Constant change got your teams cranky and on the run? Empower them with empathetic listening and proactive language to reduce stress, save time and turn competition into cooperation. The key to efficient change is trust. Associates must trust that they can ask questions, make mistakes and brainstorm. This informative and humorous program will brighten your perspective on change.
Benefits Include How To: | |
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Listen empathetically to diffuse frustration |
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Clarify verbiage used with associates and clients |
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Transform mistakes into triumphs |
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Bridge resistance to change with baby steps |
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Mentor with clarity and respect |
Of Particular Benefit To: | |
Administrative Personnel • Sales Professionals • Managers • Entrepreneurs • Counselors • Travel Specialists • Airline Personnel • Technology Professionals • Business Owners | |
Successful people know how to say NO! Not to their responsibilities; rather to the myriad distractions that can rob them of precious time and energy. This is an energizing and empowering program that will provide you with the skills to stay focused on deadlines, identify time thieves, minimize interruptions and increase effectiveness as you win respect and reclaim balance.
Benefits Include How To: | |
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Say NO with confidence and respect |
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Stay on track to meet deadlines |
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Conserve time and energy |
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Make commitments you can keep |
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Deal effectively with interruptions |
Of Particular Benefit To: | |
Corporate Personnel • Health Care Professionals • Business Owners • Sales Professionals • Administrators • Managers • Educators Parents • Entrepreneurs | |
Lack of appreciation is the leading reason for customer dissatisfaction and employee turnover. So why do we reject or suspect appreciation? Discover the answers in the components of genuine appreciation that satisfy our human needs to be seen and heard. This insightful and light-hearted presentation shows you how to build loyalty, excellence and leadership that lasts.
Benefits Include How To: | |
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Express appreciation that is meaningful |
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Cultivate customer loyalty based on trust |
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Nurture excellence, mutual respect and leadership |
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Identify individual styles of appreciation |
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Build dynamic teams of cooperation |
Of Particular Benefit To: | |
Supervisors • Business Owners • Sales Professionals • Administrators • Managers • Parents • Educators • Entrepreneurs • Service Industry Professionals • Psychologists Counselors | |
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The Loving Dictionary
Marian York / WORDpower™ Institute NW
P.O. Box 31026 Seattle WA 98103
Phone: (206) 526-5223 Fax: (206) 216-4595
E-mail:
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Northwest
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